Returns & Exchange Policy

Last updated: September 2023September 03, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or exchange in case the wrong item was shipped to credit or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Proof of purchase and proof that item arrived damanged or defected, then mail your return to the following address:
Chess DistrictLinks Canal Apartments, apt 214,
The Greens, Dubai, United Arab Emirates
Attn: Returns
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
After receiving your return and inspecting the condition of your item, we will process your exchange or issue a store credit for the equivalent amountreturn or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange:
If you have any questions concerning our return policy, please contact us at:

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